When you come to the device which when unplugged the range improves, either unplug the device or replace the device. Yes – Restore the power to your garage then unplug each device in your garage one at a time and test your ARQ™ remote control. The only problem with the item may be that it has started to emit interference. The item may also continue to work properly as far as you can tell. Please keep in mind the device can be brand new, or it can be an item that has been in use for quite a while. Contact the manufacturer of the garage door opener for further assistance.Įlectrical devices can radiate RF interference with any electrical device, this can include anything plugged into an electrical outlet or using a battery. Range improved – There is interference being emitted from the opener that was unplugged. Test the ARQ™ remote control, did the range improve? If you have multiple garage door openers installed in your garage and only one opener is having an issue, unplug the opener closest to the opener having range issues. Range improved – Try a different type of light bulb. Range did not improve – Proceed to next step.Īre you using CFL or LED light bulbs? Remove the light bulb(s) as they can generate radio emissions. Range improved - Contact the manufacturer of your garage door opener to see if they have an antenna extension kit available. Metal can reduce the range of an electronic device. Straighten the antenna wire on your garage door opener so it is hanging straight down. ![]() Try programming the ARQ™ remote control again.īelow are some issues that may affect the range:.NOTE: Make sure the switch settings on your gate operator match the switch settings in your existing remote control(s). Test your existing remote control to make sure it still activates the gate operator.Move the switches on your gate operator and remote control up and down a few times, then back into position or change the switch settings.Try programming the ARQ™ remote control again, keeping these tips in mind.If you wait more than 3 seconds to press the ARQ™ remote control button after the gate begins to close, the wrong code will be confirmed and you will need to start over. ![]() It's important you do NOT press any buttons on the remote control until the gate begins to close.
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